Field Services | Materials Handling Design Engineers | Rochester, NY and High Point, NC Field Services | Materials Handling Design Engineers | Rochester, NY and High Point, NC

Field Services

Field service stops problems—before they develop
Han-Tek 24/7 Emergency Service

Once your materials handling system is in place, your relationship with Han-Tek doesn’t stop there. It continues for the life of your equipment. Trust Han-Tek to keep your system running at peak performance, to train your people on the operation and maintenance of your equipment, and to provide the site plan and inventory you need in case of an emergency, inspection, or audit.

Preventive Maintenance Program

Guard against downtime and unexpected equipment breakdowns by performing regular maintenance on your materials handling equipment—before something goes wrong. Han-Tek's preventive maintenance program, performed by our experienced technicians, will keep your controls, lubrication, wearing surfaces, safety equipment, and other critical parts in top working order, minimizing unplanned outages that can cost your company valuable time.

Training Programs

On-site training heightens your operators’ expertise in using the equipment in your materials handling system. Not only are your operators more proficient in keeping the line running smoothly and on time, they become experts in spotting issues before they become problems—saving you time and money.

Han-Tek’s experienced instructors are well equipped to train your operators and maintenance personnel on the safe and effective use and servicing of your cranes, hoists, and automation equipment. Participants receive a comprehensive presentation on the operation, controls, maintenance, and safety procedures necessary to run and maintain your equipment properly.

Before training begins, Han-Tek instructors meet with your operational, safety, and maintenance staff to review topics, discover your areas of concern, and design a training program that’s specifically tailored to your needs. Your operators and maintenance staff will gain the knowledge and expertise they need to operate your equipment safely and to maintain it at peak performance.

At the completion of the class, each participant receives a Training Certificate documenting participation. You will be provided with a record of class attendance for your staffing files.

Equipment Inventory and Site Plan

An accurate record of your equipment and its location in your plant will help guide your inspection and maintenance programs, while giving you ready access to this information should you need to participate in an internal audit, external (OSHA) inspection, or disaster recovery effort. An equipment inventory and site plan allows you to identify the type, location, and capacity of all your materials handling equipment quickly and with minimal effort.

Han-Tek experts develop a comprehensive inventory and site plan of your cranes, hoists, slings, chains, hooks, and other materials handling equipment, including serial and model numbers, manufacturer, drawing numbers, and other related information. Equipment that may not have unique identifiers (i.e., slings, hooks, and other under-hook devices) will be labeled and, where applicable, rated and/or load tested to identify the capacity of the equipment.